Data deletion

Last updated : 8 October 2026

Request deletion

Send us a request (info@vnv.ch) with the subject “Ravecue data deletion”, from your account's e-mail address or mentioning it. We confirm the deletion by e-mail within 30 days at most.

A Ravecue administrator can also delete an account or a project directly in the app (“Users” or “Projects” page).

What is deleted

• the account, its sessions and its access rights;
• the stored Meta IDs and access tokens;
• photos, music, images and videos, and scheduled posts;
• listening links and their statistics;
• campaigns recorded in Ravecue (campaigns already created on Meta are managed in Meta Ads Manager).

Automatic deletion

If you remove the Ravecue app in your Facebook settings, Meta notifies us automatically: the Meta IDs and access tokens linked to your Facebook account are then deleted from our servers, and a confirmation code is generated.

Remove Ravecue's access to Facebook / Instagram

1. Facebook: Settings & privacy → Settings → Apps and websites → select “Ravecue” → Remove.
2. Instagram: Settings → Apps and websites → “Ravecue” → Remove.
3. Business Manager: Business settings → System users (or Apps) → remove access / revoke the token.

Once access is removed, Ravecue can no longer publish anything on your accounts.